General conditions of furnished seasonal rental

Article 1

This rental is granted and accepted at the price and special conditions indicated on the rental contract of which these general conditions constitute an integral part. The purpose of which is to define the conditions for the rental of the accommodation by the owner to the tenants for the duration and under the conditions determined herein.

Article 2 – Prices

The rental price is inclusive of all charges (electricity, gas, heating) supply of linens, from a selection of Nespresso capsules, quantify according to the length of stay and the number of people, tea and herbal tea, plancha and for accommodation delivered in excellent condition. No dispute concerning the price of the stay can be taken into account after signing the contract. It is up to the tenants to assess before signing whether the price suits them. The additional services will have to be paid to the owner as they are required.

Article 3 – Réservation

It will become effective as soon as the tenant has accepted the present general rental conditions and this will be the payment of a deposit of 30% of the total rental amount (excluding options). It will be paid online via a secure payment system by credit card. By this regulation, the reservation is immediately confirmed. An email confirming the reservation of the stay will be sent as soon as possible.

Article 4 – Balance

It must be paid online via a secure payment system by credit card, 30 days before the date of arrival. We will not accept payment of the balance on arrival. For reservations made within 30 days, the full rental amount will be requested.

Article 5 – Resort Insurance – rental risks

Tenant is required to insure with an insurance company against the risks of theft, loss or damage to his personal items from fire, ice noise or water damage as well as the risk of degradation that it could cause on the furniture of its fact or by its possible negligence. He must therefore check whether his main housing contract provides for resort extension. Otherwise, he must intervene with his insurance company and claim the extension of the guarantee or take out a specific contract under the resort clauses. A copy should be sent to the owner before arriving on site. The lack of insurance will result in the cancellation of the rental.

Article 6 – Absence of Withdrawal

No withdrawal for reservations made by telephone or Internet, the tenant does not benefit from the withdrawal period and this in accordance with the article L.121-20-4 of the Consumer Code relating in particular to the provision of accommodation services provided on a date or according to a periodicity to détermined.

Article 7 – Cancellation Conditions

By the tenant : Any cancellation must be notified to the owner by registered letter with acknowledgment of receipt.

In case of cancellation more than 30 days before arrival, the amount of the deposit remains acquired by the owner.

In the event of cancellation within the 30 days preceding the arrival also the tenant does not take possession of the accommodation within 24 hours, the entire rental deposit plus balance will be retained by the owner.

However, in the event of a( close death, accident, fracture or serious illness ), the entire amount incurred will be reimbursed with proof.

If the stay is shortened, the rental price remains with the owner. No refund will be made. Only the reason of health disaster such as COVID-19(confinement, travel ban, positivity or contact case), will give rise to the reimbursement of the deposit (the tenant must expressly notify as soon as he becomes aware of it).

Some reservations from partner websites may have different cancellation conditions. Please refer to your partner confirmation email.

By the owner :

If this cancellation is due to the sole fact of the owner, all the sums paid will be refunded.

In the event of cancellation of force majeure(natural disaster, health disaster with positive Covid 19 or case of contacts or prohibition to rent by prefectural order, degradation by the former occupants) no compensation can be paid to you.

Article 8- Arrivals and departures

The owner receives the tenants on site for the arrival formalities (inventory, deposit, tourist tax, signing of the swimming pool discharge and handing over the keys). The arrival will take place between 5 p.m. and 7 p.m., in case of delay, it is imperative to notify us so that we can organize ourselves.

The departure will take place between 8 am and 10 am, we insist on respecting the agreed time for the intervention of the cleaning staff and in order to facilitate their task. We will meet you on site at the time that we have you set for us for the departure formalities (inventory of fixtures, and collection of keys).

Weekly rental smelling from Saturday to Saturday.

Article 9

Deposit on arrival of the tenant, a deposit of 1000 € by check or in cash is requested by the owner. In case of default of payment, entry to the premises will not be accepted. It will be returned to tenants within a maximum of 15 days following departure if no damage, degradation or theft has been observed in the accommodation (inventory) and if it is returned in good clean condition. Otherwise, the sums necessary for any damage caused to the accommodation and outdoor spaces as well as the cost of replacing any lost items will be deducted from the deposit. Destroyed and deteriorated, the price of cleaning painted walls, ceilings, windows, curtains, bedding and furniture …

If the amount of the deposit is insufficient, the tenant agrees to pay the difference on proof provided by the owner.

The tenant is responsible for any damage that he or the accompanying persons could cause intentionally or by negligence.

Article 10 – Inventory 

The accommodation is furnished and equipped as it is in the description provided on site. An inventory of furniture and various equipment will be made at the start and end of the stay and signed by both parties. This inventory constitutes the only reference in the event of a dispute concerning the inventory of fixtures. The state of cleanliness of the accommodation on arrival of the tenant must also be noted. The daily cleaning of the accommodation is the responsibility of the tenant during the rental period, the in-depth cleaning at the end of the stay is provided by the owner. All the installations are in working order and any complaint relating to the inventory of fixtures and descriptive description which arises more than 24 hours after the entry into use of the premises can not be admitted to you. Repairs made necessary by the year of neglect or poor maintenance during the rental, will be the responsibility of the tenant or the persons accompanying him. No replacement, on the initiative of the tenant, of objects other than identical will not be accepted.

Article 11 – Use of the premises

The tenant and the persons accompanying him must ensure the peaceful character of the rental and make use of it in accordance with the destination of the premises.

The tenant undertakes to respect the following rules :

  • use the accommodation as a temporary residence and for private purposes during his tourist stay

  • Ensure that the accommodation is occupied by the signatory of the contract and the persons declared on it, without ever exceeding the capacity of six adults

  • Bringing an extra bed is not allowed

  • Do nothing that could disturb the tranquility of the neighborhood

  • Comply with the regulations and pool charges in force

  • The accommodation is strictly non-smoking inside, ashtrays are available to tenants exclusively in outdoor spaces any (damage caused by cigarette burns will be subject to a deduction from the deposit)

  • A Nespresso coffee machine (and no other brand of capsule made available will be tolerated under penalty of withholding from the deposit)

  • In an ecological concern, have a reasoned use of water and electricity

  • It absolutely refrain from throwing in the washbasin, sink, bathtub, shower, WC, objects of Nature to obstruct the pipes or detergent products (such as bleach) can deteriorate the microorganisms of the septic tank. Otherwise, he will be liable for the costs incurred for the restoration of his installations Parties and any other event are not allowed

  • Parties and any other event are not allowed

  • Before departure, all pieces of furniture will be returned to the place where they were on arrival

  • At the outset, the tenant agrees to return the accommodation in a good state of cleanliness with the bins emptied, the dishes clean and tidy, towels to collect, floor wash, plancha clean. We reserve the right to invoice and deduct from the deposit additional cleaning hours would cause a manifestly abusive situation on this point. Nous nous réservons le droit de facturer et déduire de la caution les heures supplémentaires de ménage qu’occasionnerait une situation manifestement abusive sur ce point

Article 12 – Services included

  • Covered spaces inside the property are available to park cars. It will be advisable for each entry and each exit to check the correct closing of the electric gate in order to maintain the security of the premises.

  • Linen is provided and must remain inside the accommodation. The use of the towels at your disposal is not authorized around the swimming pool or for any use outside the accommodation. Bath towels for the swimming pool (one per person and per week) will be provided to you and must remain for this sole use is inside the property.

  • Thorough cleaning service and complete disinfection at the end of your stay

Article 13 – The Pool

It is an integral part of the relaxation areas offered to you. You can enjoy it tomorrow in September because it is heated and also secured by an electric roller shutter.

  • Hours: 10 a.m. to 7 p.m.

  • Not monitored

  • The tenant acknowledges that he is fully free from the owner’s responsibility in the event of an accident occurring to himself or to his companions.

  • Do not eat by the pool

  • Drinks can be consumed by the pool but with suitable glasses provided by us

  • For the sake of ecology, sun products should be used without excess

  • Sun loungers and sofas must not be moved from their initial layout

Article 14 – Pets

our animal friends are not admitted

Article 15 – Disputes

Any complaints concerning the rental property must be made within 48 hours of entering the premises by registered letter addressed to the owners, accompanied by supporting documents. Once this 48 hour period has passed, complaints cannot be taken into consideration. In the event of a dispute, the commercial court of Manosque has sole jurisdiction.

By booking, confirm that you have read and accepted the general conditions of the gîtes from la Bastide des Cyprès.